Privacy Policy
Version: 1.0
Effective Date: October 6, 2020
Thank you for taking the time to read the Privacy Policy of Lampros Energy.
We urge you to read this policy along with Lampros Energy’s Terms of Use carefully and make sure you fully understand it before you access or use our website.
1. About the Policy
This privacy policy (this “Policy”) is applicable to the website that can be accessed at https://www.lamprosenergy.com (the “Website”) as well as to any information or service available via the Website (collectively, the “Services”). The Website and the Services are owned, operated and managed by Lampros Energy.
This Policy describes (1) what information pertaining to any Visitor is collected by us; (2) how we collect, use and disclose such information; and (3) your associated rights in relation to the above.
2. Policy Exclusion Disclaimer
The Website and the Services may provide links to other websites for your reference and information purposes. Your access and use of such other websites (whether by clinking the link or otherwise) is outside the purview of this Policy and we do not assume any responsibility for the privacy practices and policies of such websites. We strongly advise you to review the privacy policy of every website you visit and/or use.
3. What Information We Collect
We receive and collect the following information pertaining to any Visitor:
a) Personal Information: While using the Website, we may ask you to provide certain Personal Information, including (but not limited to) name and e-mail address. Further, certain type of Personal Information, including (but not limited to) Usage Data may be collected by the Third Party Services that we use.
b) Non Personal Information: While using the Website, certain Non Personal Information (including Cookies) pertaining to the Visitor may be made automatically received and collected by us or the Third Party Services that we use.
c) User Generated Content: We receive and collect information that any User voluntarily provides us by using our Services such as using the Contact Form or contacting us via email address provided on this Website (collectively “User Generated Content”).
4. How We Collect the Information
a) Personal Information: We collect such Personal Information pertaining to any Visitor as is made available to us voluntarily by such Visitor. In particular, the usage of some of our Services like contacting us via the Contact Form requires submission of certain Personal Information such as name and e-mail address which is collected and recorded by us.
b) Non Personal Information: Certain Non Personal Information is collected and recorded when you visit our Website and use the associated Services. We do not collect any such Non Personal Information directly. We rely on certain Third Party Services for collecting and recording such Non Personal Information. The Third Party Services may use Cookies and other tracking technologies for this purpose. Please refer to Clause 10 of this Policy for more details on this.
c) User Generated Content: We collect such User Generated Content as is made available to us voluntarily by any Visitor.
5. Use of the Information
The aforementioned information collected by us is used for various purposes indicated below.
a) To optimize your viewing experience of the Website.
b) To enable you to access and use the Website in a smooth manner.
c) To provide and operate the Services associated with the Website.
d) To further develop, customize and improve the Website, the Services and your experience of using them.
e) To be able to contact the Users via e-mail with information pertaining to the Website, the Services and other information that may be of interested to the Users.
f) To send marketing and promotional information via e-mail pertaining to the Website and the Services.
g) To detect, prevent and resolve any technical issues pertaining to the Website and the Services.
h) To monitor the usage of the Website and the Services.
i) To respond to your enquiries, messages and feedback via e-mail.
j) To comply with Applicable Law.
6. Legal Basis for Processing Personal Information under GDPR
For any Visitor from the European Economic Area and to whom the GDPR is applicable, the legal basis for collecting and using the Personal Information (as described in this Policy) is as follows:
a) For performance of our contract with you, i.e. to provide you with access to the content on the Website and to use the Services, or
b) On the basis of the consent that you give us (please refer to Clause 12 of the Policy), or
c) To comply with Applicable Law, or
d) The use of the information is necessary for the purposes of supporting our legitimate interests (such as to maintain and improve our services and identifying technical faults), provided it is not overridden by the interests and fundamental rights of the Visitor in respect of data protection,
as applicable, depending on the specific Personal Information collected.
7. Storage of Information
We rely on the Third Party Services for storage of all information collected from the Visitors. In particular, any Personal Information that we collect is stored in data centers operated by Wix. In this regard, kindly review Section 5 of the Wix Privacy Policy. A copy of the Personal Information is also stored by us on the Google Drive cloud service and the same is stored in data centers operated by Google. In this regard, we strongly advise you to review the Google Privacy Policy and fully understand their privacy related practices.
We rely on the security measures implemented by Wix and Google to safeguard and secure the Personal Information that we collect. We have also put in place internal policies to prevent unauthorized access to or disclosure of the Personal Information collected by us. While we will strive to use commercially acceptable means to protect the Personal Information, we cannot guarantee its absolute security.
We will retain the Personal Information for such period of time as may be necessary for fulfilling the purposes set out in Clause 5 of this Policy. We may also retain the Personal Information as reasonably necessary to comply with our legal obligations under Applicable Law and to protect our legitimate interests. When any Personal Information is longer required, we will ensure that is deleted securely.
8. Sharing of Information
We respect and value your privacy and, in this regard, we would like to expressly state that we do not sell, rent or otherwise disclose the Personal Information collected by us to any third party, including for direct marketing purposes. Any information (whether Personal Information, Non Personal Information or User Generated Content) that is collected by your use of the Website is shared in the following manner only.
a) Third Party Services: We engage certain Third Party Services for supporting our operations, including hosting and maintaining the Website, collecting and analysing information regarding the usage of the Website, etc. Depending on the specific context of the said engagement, such Third Party Services will have access to Personal Information, Non Personal Information or User Generated Content. Please refer to Clause 9 of this Policy for details on the Third Party Services that we have engaged.
b) Advertising: We may use certain Third Party Services to show advertisements on the Website to help us sustain our operations. However, we do not share any Personal Information with such Third Party Services for their advertising and marketing activities.
c) Legal Compliance: We may disclose certain information (whether Personal Information, Non Personal Information or User Generated Content) to third parties such as law enforcement agencies and courts if the disclosure of such information is required for compliance under Applicable Law or to protect our rights and interest in relation to the Website and the Services or to protect against the misuse or unauthorized use of our Website and the Services. If we are required to disclose any of your Personal Information for this purpose, we will make all reasonable attempts to notify you within a reasonable period of time (provided such notification is permitted to be made).
9. Third Party Services
We engage certain Third Party Services that enable us to facilitating the function of the Website and enable us to provide the Services to you.
a) Wix: Our Website is hosted on the technological platform offered by Wix. While using the Website and the Services, certain information (whether Personal Information, Non Personal Information and/or User Generated Content) pertaining to the Visitor may be collected and recorded by Wix. We strongly advise you to review the Wix Privacy Policy and fully understand their privacy related practices, including sharing of information collected by Wix.
b) Third Party Developers: We may install applications offered by third party developers on the Wix platform for rendering certain services in connection with the operation of the Website. Such third party developers are bound by the terms of use imposed by Wix regarding the maintenance of privacy of the Visitors. Please review Clause 8.6 of the Wix Privacy Policy for more details in this regard.
c) Google Analytics: Google Analytics is a web analytics services offered by Google that tracks and reports website traffic. The data collected by Google Analytics (Non Personal Information only) is used to track and monitor the use of our Website. We strongly advise you to review the Google Privacy Policy and fully understand their privacy related practices, including sharing of information collected by Google. You have the option of opting out of the tracking and monitoring activity of Google Analytics by installing the browser add-on offered by the Google. Please refer to https://tools.google.com/dlpage/gaoptout for more details on this option.
d) Google Drive: Google Drive is a cloud based file storage and synchronization service offered by Google. We use Google Drive for storage and retrieval of the Personal Information collected by us (including the mailing list). We strongly advise you to review the Google Privacy Policy and fully understand their privacy related practices, including sharing of information collected by Google.
10. Cookies and other Tracking Technologies
Other than the Third Party Services mentioned in Clause 9 of this Policy, we do not use any monitoring and tracking technologies, including Cookies. The Third Party Services that we engage may use certain monitoring and tracking technologies such as Cookies, beacons, pixels, tags and scripts. These monitoring and tracking technologies help us and such Third Party Services improve our respective services and offer a better experience to the Visitors. We encourage you to review the privacy policies of the respective Third Party Services to understand how such technologies are used. In particular, we would like to inform you that Wix uses several persistent cookies for various purposes. We request you to kindly review the Wix Privacy Policy (in particular Clause 9 thereof) in this regard. If you want to delete or block any Cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling Cookies is also available at https://www.aboutcookies.org/. Please note that deleting Cookies or disabling future Cookies or tracking technologies may prevent you from accessing certain areas or features of our Website, or may otherwise adversely affect your user experience.
11. Your Data Protection Rights
We are committed to protecting your privacy and date protection rights. In this regard, we would like to inform you that you have the following rights in relation to the information collected in the course of your access to the Website and the Services.
a) Right to Access Personal Information: You have the right to access the Personal Information that we have collected from you by sending an e-mail communication from your registered e-mail address to our e-mail address provided in Clause 15. Before providing you with the requested Personal Information from our database, we may ask you for some additional information for verifying your identity and for security purposes.
b) Right to Update Personal Information: You have the right to update, amend, rectify or modify any specific Personal Information provided to us. You can exercise this right by sending an e-mail communication from your registered e-mail address to our e-mail address provided in Clause 15. Before updating/amending/rectifying/modifying any such Personal Information in our database, we may ask you for some additional information for verifying your identity and for security purposes.
c) Right to Delete Personal Information: You have the right to delete your Personal Information collected by us. You can exercise this right by sending an e-mail communication from your registered e-mail address to our e-mail address provided in Clause 15. Before deleting any such Personal Information in our database, we may ask you for some additional information for verifying your identity and for security purposes. We will strive to remove all such Personal Information within a reasonable time frame, subject to the provisions of Clause 7.
d) Unsubscribe from Communications: You have the right to continue using/accessing the Website and opting out of Services associated with the Website such as e-mail communications sent by us to the Users registered on our mailing list such as promotional and marketing information and/or other information pertaining to the Website. You can exercise this right by sending an e-mail communication from your registered e-mail address to our e-mail address provided in Clause 15. Alternatively, you may follow the “unsubscribe” instructions provided in each e-mail communication sent by us.
e) Right to Object: You have the right to object to the processing of your Personal Information in the manner stated in this Policy. You may exercise this right by sending an e-mail communication from your registered e-mail address to our e-mail address provided in Clause 15 identifying the specific reasons for the objections, your suggestion for any rectification to the manner we process the Personal Information or requesting us to restrict the processing of your Personal Information. We will strive to address any concern that you may have regarding any such processing of Personal Information within a time bound manner. If we are unable to address the concern to your satisfaction, you may exercise your right under Clause 11(c) above.
f) Rights relating to User Generated Content: You have the right to request deletion of any User Generated Content shared by you with us. You may exercise this right by sending an e-mail communication from your registered e-mail address to our e-mail address provided in Clause 15 providing us with sufficient information that will allow us to locate and delete the concerned User Generated Content. We will strive to delete the concerned User Generated Content (to the extent capable of being identified and/or deleted) within a time bound manner.
g) Rights relating to Non Personal Information: You have the right to opt-out of certain tracking and monitoring technology deployed by the Third Party Services engaged by us. Please see Clauses 9 and 10 above for more information about this.
12. Your Consent to this Policy
The manner in which you consent to this Policy depends on whether you are classified as a User or not. The Website permits every Visitor (including a User) to access and read the content that is published on the Website without having to register with us or provide any Personal Information. By accessing and reading such content on the Website, every such Visitor (not being a User) acknowledges that they have read and understood this Policy and consent to be bound by it. Any Visitor that shares any Personal Information with us for availing any of the Services (such as using the Contact Form to reach us) acknowledges that they have read and understood this Policy and consent to be bound by it immediately upon clicking the button for submission of the relevant Personal Information. Your consent to this Policy also includes the consent to any subsequent modifications, changes or amendments made thereto by your continued use of the Website and the associated Services. If you have any concerns about this Policy (whether for a Visitor or a User), we request you to review your rights in relation to data protection indicated in Clause 11 above.
13. Children’s Privacy
The Website is not directed or intended for children below the age of 13. We do not knowingly collect or store any Personal Information from Visitors that are under the age of 13.
14. Changes to the Policy
We reserve the right to modify this Policy from time to time, including as required by Applicable Law. For ease of reference, the version of any such revised Policy and the effective thereof will be indicated at the top of this page. We will inform all Users of any material changes/revisions made to this Policy via e-mail communication promptly upon any revised Policy being uploaded on this page. We strongly advise you to review this Policy periodically for the latest information on our privacy practices.
15. Our Contact Details
For any information or communication pertaining to this Policy, please contact us at info@lamprosenergy.com. In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer is provided below:
Mr. Anshuman Rath
Plot No. 3, Behind Don Bosco Engineering College,
Murida, Fatorda, Margao 403602, Goa
Ph: +91 99307 99325
Email: arath@lamprosenergy.com
We take privacy complaints very seriously and will make all reasonable efforts to resolve your complaints promptly. Depending on the specific nature of the complaint, we may take between 30 to 60 days for resolving any such complaint. If you are protected by GDPR, you may lodge a complaint with a data protection authority for your country or region. A list of EU data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
16. Dispute Resolution
Any dispute arising out of or in connection with this Policy shall be governed by the laws of the Republic of India.
17. Definitions
In this Policy, the following terms shall have the meaning ascribed to them as under:
“Applicable Law” shall mean means statutes, regulations, and any other laws that apply to the Website and the Services. For avoidance of doubt, Applicable Law shall include GDPR for any Visitor from the European Economic Area.
“Cookies” shall mean small files stored on the device used to access the Website.
“Contact Form” shall mean the form available on the 'Contact Us' page of the Website.
“GDPR” shall mean the European Union General Data Protection Regulation.
“Google” shall mean Google LLC that offers various internet based services.
“Google Privacy Policy” shall mean the privacy policy of Google as available at https://policies.google.com/privacy?hl=en-US (as updated from time to time).
“Lampros Energy” or “we” shall mean Lampros Energy Private Limited, a company duly incorporated under the laws of India with CIN U74999GA2017PTC013193. “us” and “our” shall be construed accordingly.
“Non Personal Information” shall mean any technical information pertaining to the use of the Website by any Visitor (including any User) such as browsing activity, click-stream activity, session heatmaps and scrolls, non-identifying information regarding the Visitor’s (including any User’s) device, operating system, internet browser, screen resolution, language, keyboard settings, internet service provider, referring/exit pages, date/time stamps, demographic information, statistical information (viz. page views, page response time and hit counts), general tracking information, etc. For avoidance of doubt, Non Personal Information shall also include any Usage Data that does not cause or enable the identification of the specific Visitor.
“Personal Information” shall mean any personal or private information that helps in identifying you and/or contacting you.
“Policy” shall have the meaning ascribed to such term in Clause 1.
“Services” shall have the meaning ascribed to such term in Clause 1.
“Third Party Services” shall mean the third party service providers that offer various services and solutions in connecting with the running, operation and optimization of websites, including website creation, website hosting, content delivery network, data and cyber security, domain name registry, fraud detection and prevention, web analytics, session recording, performance measurement, data optimization and marketing, etc.
“Usage Date” shall mean information pertaining to the browsing or usage session of any Visitor (including any User) such as IP address, geo-location and/or any unique identifier for the device being used to access or use the Website.
“User” or “Data Subject” shall mean any Visitor that voluntarily contacts us using the Contact Form.
“User Generated Content” shall have the meaning ascribed to such term in Clause 3(c).
“Visitor” shall mean any person that visits the Website and shall include any User (unless the context requires otherwise). Any reference to “you” or “your” shall, unless repugnant to the subject or context thereof, shall mean the Visitor.
“Website” shall have the meaning ascribed to such term in Clause 1.
“Wix” shall mean Wix.com operated by Wix.com Ltd. together with its affiliate companies around the world.
“Wix Privacy Policy” shall mean the privacy policy of Wix as available at https://www.wix.com/about/privacy (as updated from time to time).